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The promise every doctor makes is "First, do no
harm." But doctors and hospitals do make mistakes. And the
November 30 shocking report from the Institute of Medicine showed medical
mistakes are a common and potentially life-threatening risk. If medical
mistakes counted among the leading causes of death in America, they would
be eighth.
Surgical gaffes like amputating the wrong foot or a
deadly chemotherapy overdose make headlines. But patients may never hear
of the more subtle errors, like a delay in diagnosis or testing that costs
precious time to fight off disease. Medical mistakes costing lives.
Medical mistakes are a stunningly huge problem, says a new report by the
Institute of Medicine. It quoted studies estimating that at least 44,000
and perhaps as many as 98,000 hospitalized Americans die every year from
errors. To put that into sharper and more alarming perspective, even the
lower figure of 44,000 deaths exceeds the number of people who die each
year either on the highways, of breast cancer or of AIDS.
It is an intolerable situation, especially when it's
taking place in the United States, which leads the world in medical
advances. The cause, according to the Institute of Medicine, is not as
much recklessness on the part of doctors, nurses and other health
providers as it is basic flaws in the way hospitals, clinics and
pharmacies operate. That kind of problem is fixable.
As a matter of fact, safeguards have already been
implemented to reduce the likelihood of such lethal medical errors. Some
hospitals are now using computerized prescriptions to ensure that
pharmacists don't misread doctors' scrawled prescriptions. At the urging
of anesthesiologists, anesthesia equipment is being standardized. And the
Food and Drug Administration is trying to reduce confusion by ensuring
that the names of new drugs don't sound too similar to drugs already on
the market.
Doctors' notoriously poor handwriting too often
leaves pharmacists squinting to decipher a dose C was it 10 milligrams or
10 micrograms? C or even the name of the prescribed drug. Too many drug
names sound confusingly alike. Consider the painkiller Celebrex and the
anti-seizure drug Cerebyx; or Narcan, which treats morphine overdoses, and
Norcuron, which can paralyze breathing muscles.
But far more is needed: a concerted and
comprehensive effort to raise the bar on consumer safety in the health
care industry, not unlike what has already taken place in other
industries. Since many doctors already feel beleaguered by financial
constraints imposed on their care, insurers and health maintenance
organizations must also bear the burden of improving safety.
At a minimum, the Institute of Medicine wants to
reduce medical errors by half within five years. Considering the number of
people who die each year in hospitals - where they presumably go to get
better - even that goal may be too conservative.
Keeping Up with Changes
Health care is a decade behind other high-risk
industries in improving safety, the report said. It pointed to the
transportation industry as a model: Just as engineers design cars so they
cannot start in reverse, and airlines limit pilots' flying time to keep
them rested, so can health care be improved. Some fixes already are under
way: Some hospitals have computerized prescriptions. The Food and Drug
Administration is hunting ways to catch sound-a-like drugs.
Anesthesiologists persuaded many manufacturers to
standardize equipment and thus decreased technology-caused errors. Many
doctors now literally mark the spot of surgical incisions before patients
are put to sleep, so everyone agrees on what will be cut.
Changes Coming from
Congress
The Institute of Medicine is part of the National
Academy of Sciences, a private organization chartered by Congress to
advise the government on scientific matters. Congress just passed
legislation ordering the Agency for Health Care Policy and Research to
hunt strategies to reduce medical mistakes. The bill will even change the
name to the Agency for Healthcare Research and Quality to reflect the
emphasis. President Clinton is expected to sign the bill soon. But the
Institute of Medicine said reducing medical mistakes requires a bigger
commitment.
It recommended that Congress should establish a
federal Center for Patient Safety. It would require $35 million to start
and should eventually spend $100 million a year in safety research.
The report said the total cost of medical
mistakes, lost income and production, cost of disability and health care,
totals $17 to 29 billion a year.
And thatís not mentioning the human toll. The
government should require that hospitals, and eventually other health
organizations, report all serious mistakes to state agencies so experts
can detect patterns of problems and take action. About 20 states now
require error reporting.
But how much and what penalties they impose varies
widely. State licensing boards and medical accreditors should periodically
re-examine health practitioners for competence, stressing safety
practices. Standardized medical equipment and treatment guidelines can
help doctors keep up. Change the ìculture of secrecyî that surrounds
medical mistakes, encouraging doctors to discuss errors as well as near
misses so problems are fixed.
But is there something you can do, even from your
sickbed, to protect yourself?
Become an Expert
First, know what ails you. Ask your doctor all about
it. Research it on the Internet, for instance. Patients should feel
entitled to inquire about their care no matter how sick they are. Second,
know about your drugs. The study shows more than 7,000 die each year
because of medication errors.
Kohn
L, ed, Corrigan J, ed, Donaldson M, ed. To Err Is Human: Building a Safer
Health System.
Washington,
DC: National Academy Press; 1999
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